L O S S P R E V E N T I O N S E M I N A R S
Thursday, July 24th, 2014
9:30 AM – 12:00 PM (English)
NEW for 2014! Supervisors are key to the success of any operation but often they have not been properly trained on how to communicate or on how they communicate with their employees! This can lead to a host of problems not the least of which can be morale problems which can in turn have a tremendous negative impact on workplace safety, employee litigation rates, production, quality and your ability to be competitive and meet your obligations on time.
While clear concise communication is a valuable skill, the supervisor must also know the importance of their non-verbal signals and on what they are communicating when they don’t say something when they should have, or, by how they say something to their employees. Please join us as we shed light on this important and often overlooked component of communication!
TOLMAN & WIKER
INSURANCE SERVICES, LLC
5001 California Avenue, Suite 150
Bakersfield, CA 93309
Cost: $150 (No charge for our clients)
- Do your supervisors understand the importance of respect? The various ways that it is communicated or not communicated to their employees and how that ties into good, engaged, safety conscious employees and good quality and productivity
- How poor communication and disrespecting an employee, actual or perceived, can lead to problems afflicting specific departments or facilities or an entire company
- The potential for problems as a result of poor communication, including a poor safety record, low productivity, poor quality and high employee turnover rates or high employee litigation rates
Parking is limited to 2 hours directly in front of the office. There is all-day parking available surrounding the city park across the street, as well as a parking structure on Santa Clara Street between California & Chestnut.
Register By: July 23rd, 2014
If registering after this date, please call us to confirm availability. If you require any special accommodations, please inform us when registering for the seminar. Seminar schedules are subject to change; all registrations will be confirmed upon receipt.
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About the Speaker
GILBERT J. CERVANTES
Gilbert J. Cervantes has extensive experience in conducting effective loss prevention and safety programs designed to help your business reduce risk, lower the rate of accidents and injuries, and enhance your employee’s understanding of safety best practices, equipment certification, and compliance with supervisor training requirements. In addition Gilbert is bilingual and fluent in Spanish, which allows him to effectively communicate loss prevention and safety training concepts and answer any questions that may arise from supervisors and/or employees.
Image credit: skynesher/ istockphoto.net