L O S S P R E V E N T I O N S E M I N A R S
Thursday, June 22, 2017
9:00 AM – 12:00 PM (English)
The ability to communicate clearly and concisely is often cited as the most important skills that a supervisor can possess to help create a coordinated and organized workforce. This is true if the supervisor has first established trust and respect with his or her crew. “No one cares how much you know until they know how much you care” is a truism that is frequently overlooked or underrated.
Supervisors are key to the success of any operation but often they have not been properly trained on how to communicate or on how they communicate with their employees! This can lead to a host of problems not the least of which can be morale problems which can in turn have a tremendous negative impact on workplace safety, employee litigation rates, production, quality and your ability to be competitive and meet your obligations on time.
No charge to attend, but space is limited – you must register to reserve your seat!
Courtesy seminar offered by Tolman & Wiker Insurance Services to our valued business community and friends.
Please make sure all attendees arrive at least 15 minutes ahead to sign in; classes will begin on time.
People follow and obey leaders, but not all supervisors are leaders! Learn why and what can be done to change that! What does being a leader have to do with communication?
Do your supervisors understand some of the issues that turn good employees into problem employees!
How should supervisors ask their employees to do something?
The various ways supervisors communicate with their employees and how that ties into good, engaged, safety conscious employees, good quality and productivity
How poor communication and disrespecting an employee, actual or perceived, can lead to problems afflicting specific departments, facilities or an entire company
The potential for problems as a result of poor communication, including a poor safety record, low productivity, poor quality and high employee turnover rates or high employee litigation rates and more!
TOLMAN & WIKER
INSURANCE SERVICES, LLC
1525 East Main Street
Santa Maria, CA 93454
Register By: June 15, 2017
If registering after this date, please call us to confirm availability. If you require any special accommodations, please inform us when registering for the seminar. Seminar schedules are subject to change; all registrations will be confirmed upon receipt.
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Loss Control Department
About the Speaker
GILBERT J. CERVANTES
Gilbert J. Cervantes has extensive experience in conducting effective loss prevention and safety programs designed to help your business reduce risk, lower the rate of accidents and injuries, and enhance your employee’s understanding of safety best practices, equipment certification, and compliance with supervisor training requirements. In addition Gilbert is bilingual and fluent in Spanish, which allows him to effectively communicate loss prevention and safety training concepts and answer any questions that may arise from supervisors and/or employees.